Support

Questions, problems, or ideas? We'd love to hear from you.

Common questions

I forgot my password

On the Nudge log-in screen, tap Forgot password? and enter your email. We'll email you a code to set a new password.

I forgot my Nudge name

On the log-in screen, tap Forgot Nudge name? and we'll email it to you. You log in with your email address, so your password doesn't change.

I'm not getting notifications

Open your iPhone's Settings → Notifications → Nudge and make sure Allow Notifications is on. Also check that you haven't silenced that person or group in Nudge: a silenced chat shows a small crossed-out bell.

How do I delete my account?

Email support@nudgem.app from the email address on your account and ask us to delete it. We'll delete your account and your data as described in our Privacy Policy.

I'm testing through TestFlight and found a bug

Take a screenshot in Nudge and TestFlight will offer to send it to us with a note, or email us with what happened.